Cisco Agent Desktop Common Issues

“License Server is Down” error resolution:

Go to  “C:\Program Files (x86)\Cisco\Desktop\bin” >> SHIFT + right-click, Run-As Administrator >> set Primary: 192.168.0.92, Secondary: 192.168.0.92

 

Unable to log into Cisco Agent Desktop resolution:

ADUC >> locate user >> unlock account

 

How to Install Attendant Console:

Go to \\FILE01\Systems\Operations\Programs\Cisco\Agents Software\Attendant Console\OPR.8.6.2.611 >> run DUCAC_Setup.exe >> enter 192.168.0.94 as Server Machine Name >> Have user log on to test