Symptom:
The Fix:
Run: control.exe > click on Mail
Click on Show Profiles
Click on Add
Input a profile name and click OK
Toggle the radio button next to Manual Setup > Next
Select POP or IMAP > Next
Fill out this screen as shown > click More Settings
At the Internet Email Settings window, click on Outgoing Server and copy this configuration > click on Advanced when ready
Fill out the port numbers and other settings > OK
Click Next > OK > Set this New-Profile as Default > OK
Run Outlook as Normal and allow it some time to download the entire mailbox from the Office 365 Exchange server.
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